Shopify · Free plan included

Chat with shoppers. Recover carts. Grow sales.

Recartify adds a beautiful chat widget to your Shopify store so you can answer questions in real time, recover hesitant carts, and turn browsers into loyal customers — from your phone or desktop.

60-second install No coding iOS, Android & web

Recartify on two iPhones: conversation list and an active customer chat
60-second install One click from the Shopify App Store
iOS · Android · Web Reply anywhere, in any browser
Free Basic plan Unlimited forms & auto-replies
7-day Pro trial Cancel anytime — billed via Shopify
How it works

Live chat on your store in 3 steps

No theme edits, no developers. Recartify embeds itself the moment you install.

Install from Shopify

One click from the Shopify App Store. Recartify auto-adds the chat widget to your storefront — no theme edits.

Match your brand

Pick widget colors, button text and a launcher style that fits your theme. Add forms and auto-replies in minutes.

Reply from anywhere

Get push and email alerts the moment a shopper writes in. Reply from the mobile app or your laptop — they’ll never know you were on the go.

Built for Shopify merchants

Everything you need to talk to your shoppers

A focused toolkit that fits the way independent brands actually work — fast, mobile-first, and merchant-friendly.

Conversations

One inbox for every chat. Filter by open, unread, or unassigned and reply from your phone or desktop in seconds.

Forms & auto-replies

Capture name, email or order info before chat starts. Send instant replies for FAQs so customers always feel heard.

Team & staff roles

Add Staff or Admin members, assign conversations and split the load — perfect for growing support teams.

Widget that matches your brand

Choose icon-only, text or both. Pick widget & chat colors so the launcher feels native to your store.

Metrics that matter

Track open chats, unique customers and average response time. See trends by day, week or custom range.

Smart notifications

Email, push, or both — only on the days you’re working. Never miss a message, never get pinged at midnight.

See it in action

Same beautiful inbox — in your pocket and on your laptop

Recartify mirrors your conversations across mobile and desktop, so it doesn’t matter where you are when a shopper writes in.

Recartify mobile app Home screen with getting started, at a glance, and bottom navigation
Mobile View
Recartify on a laptop: dashboard with conversations sidebar, welcome, and getting started cards
Desktop dashboard
Simple pricing

Start free. Upgrade when your team grows.

No surprise fees. Both plans are billed through your Shopify admin and can be changed anytime.

Basic Free
  • Mobile app for chat on the go
  • Customizable chat widget
  • Email & push notifications
  • 30 days of conversation history
Pro $19.99 /mo
  • Everything in Basic
  • Unlimited conversation history
  • Up to 10 staff members
  • Instant notifications — no delay
Compare plans
Common questions

Answers for merchants

Quick answers to the things merchants ask before installing.

Will Recartify slow down my store?

No. The widget loads asynchronously and is built to be lightweight on every theme.

Do I need to edit my theme?

No theme edits. The widget appears automatically once you install — and you can disable it from the Shopify admin anytime.

Can I match the widget to my brand?

Yes. Pick the launcher style, button text, widget colors and chat header colors so it feels native to your store.

How does billing work?

Plans are managed inside your Shopify admin. Pro starts with a 7-day free trial and is billed monthly through Shopify.

See all FAQs

Ready to chat with your customers?

Join the Shopify merchants who use Recartify to recover carts and grow sales — without lifting a finger on the technical side.