About

Customer chat, built for Shopify merchants

Shopping online can feel impersonal. Customers have questions, but email support is slow and phone numbers often go unanswered. We built Recartify so independent brands can chat with shoppers right on their store — the way modern customers actually want to connect.

What we believe

Simplicity

Up and running in minutes — not days. No theme code, no integrations to wire up, no spreadsheets.

Speed

The widget is lightweight and async — it never slows down your storefront, on any theme.

Mobile-first

Most merchants run their store from a phone. So that’s where we designed Recartify first.

Merchant-first

Built for independent brands and growing stores — not enterprise helpdesks. Pricing reflects that.

Native to Shopify

One-click install, theme-aware widget, and billing handled inside your Shopify admin.

Honest by default

No dark patterns, no surprise fees, no contracts. Cancel anytime, your data is always yours.

Why we built it

Every conversation between a merchant and a shopper is an opportunity — to answer a question, to recover a hesitating cart, or to turn a one-time buyer into a regular. Big-box helpdesk tools weren’t built for that. They were built for ticket queues. Recartify is the opposite — a focused, friendly inbox designed around the way Shopify merchants actually run their day.

Get in touch

We’d love to hear what you’re building. Install Recartify and start chatting with your customers today, or reach out at support@recartify.io.